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The Council seeks to provide high quality information and we have made every effort to ensure that this information is accurate and up to date. However, we are unable to give any guarantee as to the accuracy of the information on the website and can accept no liability for any loss, damage or inconvenience which may be caused by relying on any such information.
We take reasonable steps to ensure that any external website that we provide links to or any information provided by third parties is not offensive or defamatory, however we are unable to take responsibility for the contact of any such information or website maintained outside of the Council.
The Council exists to provide a wide range of services. This can only be done by collecting and using the appropriate personal information which is collected either in person, over the phone or via the eforms on our website.
When contacting us, you may be asked for personal information such as name, address, postcode etc.
Information may be collected
to fulfil your request for information or services
as input to improving our site
as part of the process of consultation
but will only be used in those activites necessary to provide you with the service you have requested or require. Any information provided via the comments/compliments/complaints area of the website will be used for the purposes which we reasonably believe it was provided for.
You will be advised of any additional purposes or uses at the time the information is collected.
In addition to the purposes which we have stated when we collected the information, it will also be processed in line with those purposes which we have identified on our Data Protection Notification which is registered with the Information Commissioner’s Office. Our Notification reference is: Z4849790
You are entitled to copies of any information that CCC hold about you. This can be obtained by making a request in writing to the address below. A form is available to assist you in making this request and is linked to below.
Subject Access Request Form
Further information on the County’s Data Protection Team and its role within the organisation can be found on the Data Protection pages of this website.
Freedom of Information
The Freedom of Information Act came into force on January 1st 2005. This act gives you the right to access the information held by CCC. There are exemptions to this right and should any of these apply, we are required to explain this to you. Some information may incur a charge and details of these charges can be found on the website.
Further information on the County’s Freedom of Information Team and its role within the organisation can be found on the Freedom of Information pages of this website.
Fair processing notice
Information which you have provided the Council will be stored in secure databases. It will be used for the purposes stated when the information was collected.
Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.
We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held will be used for cross-system and cross authority comparison for the prevention and detection of fraud. Further information relating to the National Fraud Initiative can be found in the document at the bottom of this page.
Collecting information automatically
The website pages which are used to collect your personal details are protected by a digital certificate called a “Secure Socket Layer” This is installed onto the web server to ensure that the information being transmitted is secure and to encrypt that information which makes it virtually impossible to intercept that transfer.
The certificate details can be found by clicking on the padlock icon on the bottom right hand corner of a secure page.
The Council reserves the right to monitor the use of the council’s email and internet facilities to ensure appropriate use and for any other lawful purpose as required.
Many of the publications listed on this web site can be obtained on audio cassette, or in Braille, large print or other languages. Please contact us.
If you have any comments regarding the use of our website or this policy, please email Cambridgeshire Direct.
For information relating to Data Protection or Freedom of Information, contact the Information Governance Team (email@example.com)
Cambridgeshire County Council
The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. If you receive this email by mistake please notify the sender and delete it immediately. Opinions expressed are those of the individual and do not necessarily represent the opinion of Cambridgeshire County Council. All sent and received email from Cambridgeshire County Council is automatically scanned for the presence of computer viruses and security issues. Visit www.cambridgeshire.gov.uk