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Cambridgeshire Music (a team within the Learning Directorate of Cambridgeshire County Council) collects and uses information to provide services and to fulfil our statutory obligations as a public authority.
Everything we do with information about living people – such as how we collect it and who we share it with – has to comply with the Data Protection Act. A key part of this is being open about how we use information and what rights you have in respect of information we hold about you.
This privacy notice is published on Cambridgeshire Music’s website www.cambridgeshiremusic.org.uk. People who sign up to services or to our newsletter, create an account on our websites or enter into a contract with us are signposted to this notice and asked to give their consent as part of the sign-up or account creation process.
If anything in this notice is not clear, or if you have further queries, please get in contact with the Data Protection Officer using the details at the end.
We collect information about people who live in Cambridgeshire as well as people outside the county who use or who are interested in services that we provide. The specific details collected, and how, vary depending on the service being provided.
They will begin with the standard contact details and then any additional information.
1.2. The details we collect may include:
1.3 We collect details by:
Whenever we use information, we always limit this to only the details that are needed and we ensure that it is used safely and securely. We require anyone we share information with, or who uses it on our behalf, to do so too. All staff [and councillors] receive training on data protection and information security.
2.1 We use the information for:
2.2 We hold and process data under the legal bases of contract, consent and legitimate interest. Where there is a contractual requirement to hold and process data, we are not able to provide our service without this data.
2.3 We profile our data using a third-party supplier in order to find out where our customers are based and what their behavioural profiles are (using Mosiac and other relevant frameworks). This enables us to access where there is need for our services and plan how best to communicate with people.
All information sharing is done with reference to the principles set out in the Cambridgeshire and Peterborough Information Sharing Framework.
3.1 We share information with the following recipients within the EU:
3.2 We share information with the following recipients outside the EU:
3.3 We share information with these recipients in order to:
We only keep information for as long as it is needed. This will be based on either a legal requirement (where a law says we have to keep information for a specific period of time) or accepted business practice.
4.1 We will retain your information for as long as your account is active or as long as needed to provide you with our services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
You have various rights around the data we hold about you.
Any such request can be submitted to the Cambridgeshire County Council Data Protection Officer. Whether we can agree to your request will depend on the specific circumstances and if we cannot then we will explain the reasons why.
If we are processing your information based on you giving us consent to do so, you have the right to withdraw your consent at any time. Doing so may mean we are unable to provide the service you are hoping to receive and the implications of you giving or withdrawing your consent will be explained at the time.
If you are unhappy with any aspect of how your information has been collected and/or used, you can make a complaint to the Data Protection Officer. You can also report concerns to the national regulator, the Information Commissioner’s Office. Their details can be found on their website:
If anything in this notice is not clear, or if you have further queries, please get in contact with the Data Protection Officer.
Data Protection Officer, Cambridgeshire County Council, Shire Hall, OCT1224, Cambridge, CB3 0AP
Tel. 01223 699137
Created: 2018-05-23 Last reviewed: 2018-05-03